Terms And Conditions

Terms and Conditions of Trade – Tangalo Australia Pty Ltd

1. Definitions

Tangalo Australia Pty Ltd means Tangalo Australia Pty Ltd (ABN 41673819175).
Customer means the party purchasing the products of Tangalo Australia Pty Ltd.

2. Our Prices and Fees

All charges and prices for products carried out by Tangalo Australia Pty Ltd are exclusive of GST. All prices are subject to GST at the prevailing rate.
All prices quoted are in Australian Dollars. Prices can be converted into various currencies, but Tangalo Australia Pty Ltd relies on a third-party provider for exchange rates and cannot guarantee their accuracy.
Some outgoings, such as postage, may incur GST. Should this occur, Tangalo Australia Pty Ltd will pass the total cost onto the Customer, subject to these Terms of Trade.
All prices quoted are for the listed and mentioned products only. Delivery and courier fees incur additional charges. Please refer to the Postage and Delivery section for further details.
While Tangalo Australia Pty Ltd will make every effort to ensure advertised products are available, product availability cannot be guaranteed. We will notify the Customer as soon as possible if a purchased product is unavailable.
In the event of a technical error, Tangalo Australia Pty Ltd reserves the right to cancel an order and will notify the Customer as soon as possible, offering a refund.
All promotions are subject to stock availability and are valid only while stocks last.

3. Payment of Our Invoices

Tangalo Australia Pty Ltd requires full and clear payment upfront before any products held in stock are shipped.

4. Our Products

The Customer acknowledges that the products, when used as intended, have a life expectancy of approximately three (3) to six (6) months.
Tangalo Australia Pty Ltd products are delicate for comfort, but they are vulnerable to tearing if used incorrectly. We recommend purchasing the largest size for greater comfort and only using the product while sleeping, minimizing movement.
The Customer agrees to use the products in the manner specified in the FAQ section on the website www.tanzee.com.au.
For faults, damage, cancellations, and refunds, please refer to our Returns Policy.
Except for the Consumer Guarantee afforded by Australian Consumer Law, Tangalo Australia Pty Ltd makes no guarantees, conditions, or warranties as to the content of its website, the nature and use of its products, and will not be held liable for any loss or damage incurred in connection with the use of this website and the products sold by Tangalo Australia Pty Ltd.
Tangalo Australia Pty Ltd is a retailer of beauty products, accessories, and haberdashery and does not provide medical advice. For concerns regarding the use of products, Tangalo Australia Pty Ltd recommends seeking professional medical advice.

5. Returns Policy

Please contact Tangalo Australia Pty Ltd at hello@tanzeebeauty.com before arranging any returns, exchanges, or refunds.
Tangalo Australia Pty Ltd has a no refund policy, except as required by Australian Consumer Law, which will prevail in the case of any discrepancy.
If the product is faulty, we will offer a refund or provide an identical replacement (if available). Under Australian Consumer Law, Tangalo Australia Pty Ltd is entitled to consider:
- The type of product;
- How the product was likely used;
- The reasonable length of time for product use;
- The expected lifespan of the product.
For exchanges, if the Customer has ordered the wrong size or color, we request that the product be returned unopened, unused, undamaged, with all original tags attached, and not a sale or discounted item. This applies within seven (7) days of purchase with proof of purchase. This clause is subject to Australian Consumer Law.
Tangalo Australia Pty Ltd does not offer refunds or exchanges simply because the Customer changes their mind.
The Customer is responsible for shipping costs when returning products, unless the product is faulty, in which case Tangalo Australia Pty Ltd will cover these costs.

6. Postage and Delivery

Tangalo Australia Pty Ltd delivers products Australia-wide and internationally. Delivery costs are charged at market rates. International customers are responsible for any customs fees or taxes upon arrival.
Unless otherwise agreed, Tangalo Australia Pty Ltd will use its discretion to choose delivery methods.
Tangalo Australia Pty Ltd cannot guarantee delivery dates, and any delay does not constitute a breach of this agreement.
Tangalo Australia Pty Ltd is not obligated to offer a refund or discount if the courier or postal service loses or damages the product. If the Customer wants insurance for delivery, this is at their own cost.

7. Privacy

Tangalo Australia Pty Ltd values customer privacy and will protect personal information in accordance with Australian Privacy Laws.
Personal information will only be used for transactions or marketing (if subscribed). If the Customer becomes aware of any breach of privacy laws, they should notify Tangalo Australia Pty Ltd immediately at hello@tanzeebeauty.com.
Please refer to the Tangalo Australia Pty Ltd Privacy Policy on www.tanzee.com.au for further details.

8. Security

All transactions on Tangalo Australia Pty Ltd are protected by SSL technology, ensuring high-level encryption for online transactions.
Tangalo Australia Pty Ltd does not store credit card information; all payments are processed by third-party providers, subject to their terms and conditions.

9. General Terms

Tangalo Australia Pty Ltd reserves all rights regarding intellectual property used on its website and in documentation.
Tangalo Australia Pty Ltd has taken measures to ensure it has permission to use third-party intellectual property. Any misuse of copyrighted material by customers is strictly prohibited.
Tangalo Australia Pty Ltd makes no guarantees regarding the accuracy or suitability of materials on its website. Use of materials is at the Customer’s risk, and Tangalo Australia Pty Ltd is not liable for any loss or damage.
Tangalo Australia Pty Ltd reserves the right to change these Terms and Conditions without prior notice. Customers will be notified of any changes.
Tangalo Australia Pty Ltd will not be liable for failure to carry out any provision of this agreement due to circumstances beyond its control, including third-party service providers.
If funds do not clear or a transaction is disputed, the product will not be shipped.
By purchasing products from Tangalo Australia Pty Ltd, the Customer agrees to these Terms and Conditions of Trade.

10. Limitation of Liability

To the maximum extent permitted by law, Tangalo Australia Pty Ltd is not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of use, or damage to property, arising from the use or inability to use the products.

11. Force Majeure

Tangalo Australia Pty Ltd shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, and natural disasters.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Australia.

13. Customer Responsibilities

It is the Customer’s responsibility to follow all care instructions to ensure the longevity and safety of the product. Tangalo Australia Pty Ltd is not liable for any damage resulting from improper use.

14. Order Cancellation by Customer

Once an order has been processed and shipped, it cannot be canceled. If you wish to cancel an order before shipping, please contact us immediately at hello@tanzeebeauty.com.

15. Discount Codes and Promotions

Discount codes and promotions are subject to specific terms and conditions. They cannot be used in conjunction with other offers and are valid only for a limited time.

16. Updates to Terms and Conditions

Tangalo Australia Pty Ltd reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services after such changes constitutes acceptance of the updated terms.

This updated version includes the additional sections and the required email address change. Let me know if everything looks good or if you need any further modifications!